Help & contact
We're happy to help.
Frequently asked questions
Where can I download HappyDi?
Exclusively on the App Store on your iPhone. Search for “HappyDi”. Purchase and subscription are handled through your Apple account.
My entries don't show up on my second device.
Check in the app under Profile → Storage that “iCloud” is selected – with “Only on this iPhone” nothing is synced. Also sign in with the same Apple ID on both devices and enable iCloud for HappyDi (Settings → [your name] → iCloud). Syncing can take a few minutes.
Can I store my entries only on my iPhone?
Yes. Choose “Only on this iPhone” under Profile → Storage. Your entries are moved over and no longer synced with iCloud. Remember to export a backup regularly.
How do I back up my journal?
In the app under Profile → Data → Export backup. Save the file e.g. in “Files”. Use “Import backup” to restore it – existing entries are kept.
How do I cancel my subscription?
In the app under Profile → Manage subscription or in iPhone Settings → [your name] → Subscriptions.
How do I change language or dark mode?
The language follows your iPhone (or Settings → HappyDi → Language). Choose light/dark under Profile → Appearance.
Contact
Email us: office@it42.io – we usually reply within two working days.